At Hep Audrey, we take our customer data very seriously. Your privacy is paramount to us. To protect your personal information, we take precautionary measures and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Here we explain what data we collect, how we use your data and the steps we take to protect your privacy.



Our online store is developed and hosted on Shopify Inc who provide us with the online e-commerce platform that allows us to sell our products to you. Your data is securely stored through Shopify’s data storage, databases and the general Shopify application. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement (



We use cookies to improve your online shopping experience with us. Here is the list of cookies that we use:
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
_cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
_storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Further, with your permission, we may send you emails about our store, new products and other updates (as appropriate). Please be reassured that we will not sell or distribute your information to third parties.


We may modify this privacy policy at any time, so please review it from time to time. Any changes will take effect immediately upon their posting on our website. Please note that once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. If you would like to access, amend or delete any personal information we have about you or simply want more information, kindly contact us at