DELIVERY INFORMATION

UK DELIVERY

At Hep Audrey, we understand that online delivery costs could be onerous to the customer. So, we offer FREE DELIVERY on all our orders in the UK. Our parcels are fully insured and will be sent carefully packaged in a plain white cardboard box. Currently, we offer the below delivery options for UK orders: 

Sterling Silver Products (Corona, Artisan and Aurora Collections) 3 – 5 Days
Gold Products (Hema & Shoop Collections - Made to Order) 20 – 25 Days
Customised Products (All Applicable Products) 25 – 30 Days

 

We will send you a shipping confirmation email upon despatch of your order. Please note we currently use the Royal Mail 1st Class signature delivery option for all our parcels. You may track the status of your order using the Track Your Order functionality here. Please contact us if you have any queries.

 

GLOBAL DELIVERY

At Hep Audrey, we aim to spread the joy and cheer globally. So, we offer GLOBAL SHIPPING (200+ countries) on all our orders. Our parcels are fully insured and will be sent carefully packaged in a plain white cardboard box. Our current delivery options are as per below: 

Products/Collections

Europe

(£5.99)

USA, Canada & Mexico

(£6.99)

Rest of the World

(£7.99)

Sterling Silver Products (Corona, Artisan and Aurora Collections) 4 – 6 Days 5 – 7 Days 5 – 7 Days
Gold Products (Hema & Shoop Collections - Made to Order) 21 – 26 Days 22 – 27 Days 22 – 27 Days

Customised Products - All Applicable Products

26 – 30 Days 26 – 30 Days 26 – 30 Days

 

We will send you a shipping confirmation email upon despatch of your order. Please note we currently use the Royal Mail (partnered with the relevant local service provider) for all our parcels. You may track the status of your order using the Track Your Order functionality here. Please contact us if you have any queries.